The corporate problem: expressing emotions  The postulate of most economic theories is the “homo oeconomicus”, meaning the human  being is exclusively motivated by means of economic considerations. However the  individual in the company does not only make economic deliberations, but also has  affective motives. He includes more or less conscious psychological needs into his work,  such as the desire for security, affectivity and estimation, which he tries to satisfy.  Emotions therefore are a considerable part of organisational life, however they often  remain unevaluated or they are interpreted as a sign of weakness: everyone is expected  to keep his “range of emotions” on track and to be rational.  Neuropsychology however proved that being “rational” is not the same as separating  oneself from emotions. The absence of emotions and feelings rather prevents from being  rational: The ability to reason is closely connected with emotional processes.  The emotional world however remains a parallel world which is ignored within companies,  since the majority of managers does not know how to influence emotions. Therefore they  limit their work to the field of rationality and feel powerless when conflicts then finally  appear on the surface. If they however learned to work with emotions, in particular in the  very special times of change, the company would have a considerable advantage towards  its competitors.  read more ... “ emotional viruses” 
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“The emotional corporation” Gabler publishing